Policy

100% Lowest Price Guarantee:

If you find the same item for a lower price on another web site only (this does not include retail stores), we will match the order plus give you 10% of difference between the lower price and our price.

The item must be currently available in the same style, size, quantity, and color that is on our site- it cannot be a knock off of the same dress.
It cannot be an auction site or paid dress club.
It must be a legitimate web site located in the US. - any extra charges such as local taxes (if any) and any shipping charges (if applicable) will be included when calculating the price difference.
Web site must be validated and confirmed by Flower Girl Dress For Less staff before offer can be redeemed.

Offer is valid for up 10 days after you make your purchase with us and applies to a maximum of three (3) items of any particular style per order.

Exchanges:

Your 100% satisfaction is our #1 priority. If you receive a product and need to exchange it for a different size, style or color, call us or email us the day or day after receipt. We will be glad to assist you in handling your exchange. Buyer shall be responsible for all shipping costs on item(s) returned and replacement items re-shipped. Buyer agrees to have their credit card recharged to process exchanges. Please see below for return procedures.

Return and Exchange Procedures:

We want you to be happy with your purchase. Please comply with the following return policy to process your return or exchange. You may return it with the following conditions for a refund or exchange (minus shipping fees and 15% restocking fee).

To request a Return Authorization (RA) number, please open a ticket by by going to support.flowergirldressforless.com within 24 hours of receipt of package. Do not ship the package back without a valid RA number.
Any merchandise received by AIR shipping on a Friday or Saturday, cannot be returned or exchanged. This only applies to clients who called in for emergency air-shipping.
Please use the same shipping box (if possible) and take your item(s) to your local shipper within 2 business days from receipt. All shoe boxes must some back in protective boxes- do not place stamps and addresses on the outside of our shoe boxes-priority mail boxes are free at the local post office. Please use USPS Priority Mail, UPS Ground, Fed Ex Ground, or any other traceable method. To be eligible for any refund or exchange, item(s) must be received by us within 10 calendar days from date of your original delivery. After 10 calendar days from date of receipt, the order is considered final sale. Please include a detailed note of what you are exchanging for so there are no delays in processing.
Merchandise must be in unworn, undamaged, resalable condition with any original tags attached. All dresses are thoroughly inspected for any sign of being worn including; smoke or food odor, pet hair and picks/runs in fabric. Please remove your jewelry when handling garments to avoid accidentally damaging a dress. Suits and Tuxedos must be on original hangers and be complete to be accepted for return. They cannot be resold otherwise and will not be accepted for return.
Please insure all items that you are returning as we cannot be responsible for any items lost or damaged in shipping. Shipping costs on returns and exchanges are the buyer's responsibility.
Parts or pieces of dresses cannot be returned for credit, such as sashes or flowers. They may be exchanged for another color one time only following the regular time guidelines of our policy. Any headpieces, tiaras or tights that have been opened cannot be accepted for return due to sanitary reasons.
Refusals: If a shipment is refused upon delivery, UPS will charge us for the full cost of shipping of the return shipment back to us. The original shipping charges (to you) and the return shipping charges back (to us) will be deducted from the credit amount. All other return policies will apply.
Refunds: If you received free shipping and subsequently return any item(s) for refund, the shipping cost will be deducted from the refund amount. Additionally the 15% restocking fee on the returned item(s) will be deducted from the refund amount. This shipping cost can range from $12.00-$20.00 depending on original box weight and size. To avoid unnecessary returns and delays, please measure your child and order the correct size. Because our orders are pulled and processed immediately, any order that is changed or cancelled after receiving confirmation, will be charged 15% of the total order to cover any expenses that we incur to make changes or cover credit card processing fees.
Items from our Red Tag Sale Category, Items marked Sale, Custom Orders, and Discounted items are sold as Final Sale. Any item that states “special order” under the description is not eligible for return or exchange.

We guarantee the lowest prices on all of our items and are able to maintain them because of the way we handle returns. Please keep in mind that online retailers have to re-sell your item that you send back- so keeping a dress out for a short period under our guidelines, insures that you are receiving a brand new dress that is fresh. As a parent, we would not want to receive a dress that had been in a strangers home for the 15-30 days that some of the other online retailers offer. Our policies are in place to protect you and insure you receive a gorgeous dress at a great savings that you could not find at your local store.

All images contained in this site are copyrighted intellectual property of Flower Girl Dress For Less, Inc. Traceable digital watermarks have been embedded in all images. Watermarks are tracked to find copied images anywhere on the Internet and their location reported back to us immediately. Our attorney is instructed to file suit on any company that takes or alters any of our content, pictures, or alterations to models pictures- we do not give warnings on this- We WILL prosecute pirates to the fullest extent of law- so don't do it.